Debt Service Manager

CAP debt counselling service – half time manager position

Are you eager to help people out of debt and towards a better life?
Do you have the skills to work with partner Churches in Sale and a range of wider stakeholders?
Do you have the leadership and management skills to set up a debt counselling service in Sale, recruit and train volunteers to work with you and work sensitively and compassionately to help people out of debt?


Then apply to be our debt counselling service manager working with eight partner Churches in Sale and Christians Against poverty (CAP). 

The Churches came together to partner with each other in December last year.  The eight Churches are committed both practically and financially, and are now rearing to get started and appoint a service manager.

King’s Way Church, based at the LifeCentre on Washway Road in Sale is the lead Church in the partnership.Andy Britton is the pastor at King’s Way and will manage the post holder. The role is unusual in that there are two managers, one from the local Church and the other from CAP.

The post is for three days a week and is flexible, but evening and some weekend working is part of the job.
Post holder will meet clients in their own home.  The post holder will be able to work from home but may also work in local Church offices. They will be provided with a dedicated mobile phone and laptop.

A two year fixed term contract is offered, extending to three years determined by funding.  The employment contract will be with King’s Way Church.

Pay is £14,400 for the part-time, three days a week role (wte, £24,000)

For more details contact Andy Britton on; tel; 07737 116601, e-mail

See the job description below.

Applications should be in writing and emailed to:

Applications should include;

1.     A CV which outlines qualifications and job history focusing on recent jobs held.  This should include a little bit of background about you and your hobbies and interests.

2.     A statement in support of the application which should address the three elements highlighted in the person specification under;


Skills and commitment

Christian commitment.

Names, addresses and telephone numbers of two referees should be included, one of whom should be your pastor / Church leader.

The deadline for applications is; 5pm Friday 30th November
Interviews will be held in early December

The successful candidate will proceed to a further interview with CAP, then attend two free residential training courses (three days each) to help prepare them for the role.  The next CAP training courses are in mid-March and early April 2019.

Job Description:

This Job description is based on the Christians Against Poverty, centre manager JD see link: 


Your role as a CAP Debt Centre Manager would be to set up and manage the running of the debt centre in partnership with CAP and Sale Churches. You would support clients on their journey to becoming debt free through home visits and ongoing support. All of this must be done in a way that positively reflects the Christian faith and the core values of the charity.

The time commitment is 24 hours per week, comprising six sessions of four consecutive hours, with at least two sessions being within normal working hours of 9am to 5pm, Monday to Friday.

As part of this role you must complete an application for an enhanced DBS disclosure (formally CRB).

We ask you to commit to a minimum of two years in this role due to the level of specialised training required and the time it takes to complete.


  • To positively promote the Christian faith in line with the objectives of the charity

  • To take part in all initial and ongoing training in order to offer the best service possible

  • To publicise the CAP Debt Centre in a way that makes it available to the widest possible section of society – this will also involve developing links with relevant referral agencies

  • To promote the work within the churches, encouraging volunteers to become involved in the many aspects of the work (Support team, Prayer team, financial support etc.)

  • To visit clients in their homes and to explain the CAP service in a way that is understood and encourages clients to agree to work with CAP (mobility is essential to enable home visits, so having a car and full license is a requirement in most cases)

  • To be part of a team that delivers the debt advice to the client – this will involve a fact find of their current financial situation, communication of the prepared budget and financial plan, and encouragement to stick to the plan

  • To accompany clients to court in order to provide support as they secure affordable repayments and other legal agreements

  • To manage all elements of the debt centre including volunteers, caseload and all central operational tasks, such as monthly reports, reviews etc.

  • To promote the work of CAP to friends, families and contacts to increase support and awareness of the charity – this includes encouraging support through the CAP Life Changer programme

Sale CAP debt counselling service (these elements will overlap with the above and relate more specifically to the service to be established in Sale)

  • Liaise and communicate regularly with all of the Sale Churches in the partnership

  • Actively recruit and train volunteers from each Church

  • Promote the service across Sale and Trafford

  • Work with stakeholders in Sale and Trafford, establish good partnership working and pathways for clients to other services and from other services to the Sale CAP debt counselling service

  • Support the Churches Tackling Poverty in Sale steering group, attend and service its meetings

 Person specification 



  • Evidence of passion for the poor and evangelism, and outworking of this


  • Experience of successfully leading or motivating a team of volunteers

  • Administration experience

 Skills and abilities

  •  Comfortable working with numbers, and able to effectively work with and understand a household budget

  • The ability and desire to explain the Gospel in a clear, relevant and natural way

  • Ability to motivate and inspire people to sign up for our service

  • Excellent verbal and written communication skills

  • Ability to head up PR and publicity for the centre and to persuade third parties to refer clients

  • Ability to remain emotionally strong through stressful situations

  • Logical, articulate approach to work

  • Excellent time and task management

  • Good administration skills

  • Good IT skills – confident using Microsoft Word and the internet

  • Sincere acceptance and understanding of the Christian purpose of the charity

 Christian commitment

  • Must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith and Core Values

  • Must be able to actively take part in prayer and worship, whether individual, in a small group or corporately, as an expression of own personal faith and in line with CAP’s Statement of Faith

Applications should be in writing and emailed to:

Photo on this page by rawpixel on Unsplash